Frequently Asked Questions
Absolutely. Every timepiece at Knysh Collection is thoroughly inspected and authenticated before being offered for sale. We work only with trusted sources and ensure each watch meets our rigorous standards for condition, originality, and quality. Your confidence is our priority.
We offer fully insured shipping on all domestic and international orders. Every timepiece is carefully packaged and shipped via trusted carriers with tracking provided. U.S. orders typically arrive within 2–5 business days, while international shipping times may vary based on destination and customs clearance. We prioritize speed, safety, and discretion with every shipment.
Due to the nature and value of luxury timepieces, all sales are considered final. However, customer satisfaction is our top priority. If there’s an issue with your order — such as receiving an incorrect or misrepresented watch — please contact us within 48 hours of delivery. We’ll work with you personally to make it right.
